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Help and Support service error: ID 7023

Help and Support service error: ID 7023

Postby MLatini » Sat Oct 18, 2008 2:43 pm

The Help and Support service terminated with the following error:
The specified module could not be found.


Looking on Evente viewer -System, the event has the following data:
Source: Service Control Manager
Category: None
Type: Error
Event ID: 7023

I try diferent ways to solve this issue with no success.
- Repair Installation of XP do not work
- Copy of PC Health folder from another XP PC.
- Merge registry keys that are refered to Help and Support, from another Win XP pc .
- Reinstalling Help and Support Service using Dial-a-Fix
- Run FixWinXPHelp.vbs with no success
- Download and run HelpsvcFix.zip utility...

...so, and after any try , restart the PC and the same event error.

The simptoms is that the Help and Support Center does not start.

Thanks for your help.
P.D.: How can I do to put images? on the message body
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