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unable to remove dvd drive from drive bay

unable to remove dvd drive from drive bay

Postby unisol » Mon Nov 17, 2008 2:20 pm

my system specs:
Systemax Ascent HA3700 RTS PC


Serial number: 106127505
Order number: E37286880101
Ship Date: 1-13-2006
Your Warranty Expires on: 1/13/2007

Your computer contains the following:


(1) FREE Consumer Software
(1) Systemax Support Kit
(1) Mini-Tower mATX Chassis w/350W PS K8M800 Motherboard
(1) Microsoft Windows XP Home Edition w/ Service Pack 2
(1) AMD Athlon 64 3700+ Soc 754 CPU Complete
(1) 1GB DDR400 PC3200 Memory (512MB x 2)
(1) 250GB 7200RPM 3G SATA II Hard Drive
(1) ATI Radeon 9550 256MB AGP (1DVI / 1VGA)
(1) 16x (max) DVD ROM Drive
(1) 16x DVD-/+R/RW Dual Layer Drive
(1) Cyber Acoustics 2016 2-Piece Speakers
(1) 56K V.92 PCI Data/Fax Modem
(1) Logitech Deluxe Keyboard Black PS/2
(1) 9-in-1 USB Card Reader
(1) Logitech Black Optical Mouse
the problem is i cannot remove the dvd drive from the drive bay to replace it. the drive does not slide foward or backward. on the side of the bay there appeare to be a keyhole. would i need a key to unlock the bays?
tom rinehart
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Postby augie » Mon Nov 17, 2008 2:28 pm

There should be 4 screws holding the drive in place and if not then you may have a plastic mechanism that will release when the slide button is pushed. The drive will then come out the front.
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cannot remove dvd drive from drive bay

Postby unisol » Mon Nov 17, 2008 2:47 pm

i remove the screws but the drive wont move. this is usually a 5 minute job. where is the plastic mechanism located?
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Re: cannot remove dvd drive from drive bay

Postby augie » Mon Nov 17, 2008 3:16 pm

unisol wrote:i remove the screws but the drive wont move. this is usually a 5 minute job. where is the plastic mechanism located?


Well, you probably don't have both screws and plastic at the same time. If there is a slider it would be in the center of each drive bay. Only other thing I can think of is your front bezel is blocking it and would have to be removed. Since you've done this before there's not much more I can say.
Everything that irritates us about others can lead us to an understanding of ourselves. -- Carl Jung

eVGA X58 tri-SLI, i7 930 @ 3.8GHz., Corsair 6GB Dominator, Inno3D GTX470, eVGA260
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cannot remove dvd drive from drive bay

Postby unisol » Mon Nov 17, 2008 3:58 pm

not on this system i havent. i have to change the drive as its dead. i cant even get at it to remove the bezel. any ideas?
tom rinehart
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Re: cannot remove dvd drive from drive bay

Postby augie » Mon Nov 17, 2008 6:42 pm

unisol wrote:not on this system i havent. i have to change the drive as its dead. i cant even get at it to remove the bezel. any ideas?


Sorry, I meant doing it before on a different case. I checked Tiger and the Systemax sites and there's not anything about how to change optical drives. The whole front might be removable if it's a snap type fit as it is on my case, check for some plastic or metal pins just on the inside edge of the case or screws.

I mean, they got it assembled somehow and I really doubt that the whole front escutcheon was riveted on, it just doesn't make any sense. There may be a cavity for you to put your fingers in at the bottom and carefully pull it out. You may have to squeeze the pins first with pliers while tugging gently on the same side and continue alternating sides until it's off.
Everything that irritates us about others can lead us to an understanding of ourselves. -- Carl Jung

eVGA X58 tri-SLI, i7 930 @ 3.8GHz., Corsair 6GB Dominator, Inno3D GTX470, eVGA260
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cannot remove dvd drive from drive bay

Postby unisol » Mon Nov 17, 2008 9:44 pm

problem solved there were clips on the front of the case. after removing the clips the dvd drive came right out. thanks for your help!
tom rinehart
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Posts: 117
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Postby augie » Mon Nov 17, 2008 10:32 pm

You're welcome Tom. :cool:
Everything that irritates us about others can lead us to an understanding of ourselves. -- Carl Jung

eVGA X58 tri-SLI, i7 930 @ 3.8GHz., Corsair 6GB Dominator, Inno3D GTX470, eVGA260
ASUS P8P67 Pro, i7 2600K @4.60 GHz, 8GB RAM, eVGA GTX 460
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