Hey everyone, I've tried to solve this problem myself for about a week and have gotten nowhere. I decided to register to this site as I really hope some of you smarter guys know what im dealing with here. Hopefully you guys can help me solve or at least point me in the right direction. I am not sure how long ago this started because of how it was detected. Here's how i found my problem:
I logged onto Xbox live, everything was normal. Logged into a game and started playing. About 1 minute in, it slowed to a crawl, stopped and booted me from the game. I thought that was strange, so I changed games. Logged in, same thing happened. After some digging around, I did some speed tests. I would get usual results then every 5 minutes or so my upload would drop like a rock. Then, in less than a minute it would go back t o normal. It continues to do this constantly. Heres the test block.
My speed is usually around 1.50 - 0.70 Mb/s download, 0.30 - 0.20 Mb/s upload.
At first I thought it was my router so I unplugged it and hooked the cable directly from my computer to the modem. That didn't change anything so I thought it might be my computer I did virus scans, clean ups, etc. Next I brought over my sisters laptop, it was bought last month so I knew there wouldn't be anything wrong with it (compared to my 6 year old XP desktop) and hooked up the wire directly to the modem. I did the speed tests from the laptop and I got the same results. Just as a check I hooked up my Xbox to the modem directly and got cut out the same way. (played for a bit, then lost game connection) I know that losing connection is happening during the upload drops, but what is causing them, and can I get it back to my normal, consistent speed?
So this is what I have so far. If I have the upload drop on my desktop, laptop, and the Xbox the problem would be in the modem or back, right? I have almost zero skills at this kind of thing. Sorry for making this post so long but I wanted you guys to know what I know so far.
Ill post/edit anything else if I have forgotten it in this post.