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DBP won't run says not compatible with system

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DBP won't run says not compatible with system

Postby pjh » Wed Jul 21, 2010 6:26 pm

Hi,

Purchased & downloaded DBP setup file this morning to my desktop.
Copied DBP setup file to usb drive and then to laptop where I have problem.
Laptop is Vista Home Premium 64-bit. Won't boot normally, but will boot in SAFE mode.
Booted laptop in SAFE mode, copied DBP to hard dish, tried to run DBP startup and got a windows error saying "version of file not compatible with version of windows running".

Help!

Thanks,

Paul
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Re: DBP won't run says not compatible with system

Postby jbullard » Wed Jul 21, 2010 7:00 pm

Are you trying to run it under SAFE mode and are receiving the error?

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Re: DBP won't run says not compatible with system

Postby pjh » Wed Jul 21, 2010 7:15 pm

yes, it will only boot under SAFE mode.
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Re: DBP won't run says not compatible with system

Postby jbullard » Wed Jul 21, 2010 7:37 pm

Thanks for the information. I will look into this matter. The .NET Framework should be available under SAFE mode.

What caused you to only be able to boot into SAFE mode?
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Re: DBP won't run says not compatible with system

Postby pjh » Wed Jul 21, 2010 7:45 pm

Yesterday, the laptop would not boot normal. I get the Blue Crash Screen with stop error: Process_Initialization_Failed.
Tried REPAIR (several times) under Safe mode - ended with saying there existed a startup error.
Purchased DBP expecting it could fix the boot file if in error.

Paul
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Re: DBP won't run says not compatible with system

Postby jbullard » Wed Jul 21, 2010 7:56 pm

Well, DBP won't be able to help with this error. Here are just a few of the troubleshooting options from Microsoft:

  • A new hardware or software has been improperly installed
  • You have recently installed a Windows update, generally a driver update, which is incompatible with operating system
  • The hard disk is infected from disk errors
  • RAM is faulty

Did you recently install any hardware, software, or Windows updates?
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Re: DBP won't run says not compatible with system

Postby pjh » Thu Jul 22, 2010 11:36 am

Hi,
Thanks for your replies.

I'm familiar with the MS troubleshooting options...."broad brush".
I was under the impression that BDP could be used to resolve Boot Loader problems and might "show" some issues.

But my main issue that i came to the forum with was not resolving my Boot problem; my issue is that "BPD setup" will not execute - issue described initially above.

Thanks,

Paul
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Re: DBP won't run says not compatible with system

Postby jbullard » Thu Jul 22, 2010 11:41 am

Paul,

Yes, I am still working on that issue. I am not having any problems running the executable under Vista 64-bit while in SAFE mode. I'm removing things to see if I can break it. :yesnod:

However, I am going to get a zipped version up that will be available for download later this afternoon. That way you can use DBP while I am working on this issue. If you could just IM me your email address that you used to purchase DBP I can send you the link for that. :yesnod:
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