Technology, Support, and News Forum

[Chippychap Profile]

Hi Guys, I feel I have now joined the "big lads" in computing........I've caught a virus.
It was in an updated driver from a driver updating programme.
My AVG caught it but it messed up the PC, so perhaps AVG didn't catch it.
Now it's like going home and someone has re-arranged your furniture.
It had messed with the boot (according to AVG) I had to re-install a browser as i.e. 8 was totally jumbled.
Now, every time I open my BT/Yahoo browser I have to go into internet tools and click "show pictures" and silly stuff.
Biggest problem is that loads of sites won't load, I want to re-install i.e. but it comes up as "windows cannot show this page"
I realise that I have been mega lucky and it could have totally zapped the system, unless it's syphoning off my bank details as we speak....
Two things.
Do I now get a badge...............and can anyone help?
ps when stuff goes into a virus vault, if I get rid of AVG does it release it all onto the PC.
Take care guys.

Ken

[Absolute-Zero Profile]

Do I now get a badge...............and can anyone help?(1)
ps when stuff goes into a virus vault, if I get rid of AVG does it release it all onto the PC.(2)
Take care guys.

1. What Virus is AVG identifying it as, Ken?
2. Certainly not. That would be very irresponsible behaviour on behalf of the AV product manufacturer. It'll either prompt you to remove the Virus Vault or just delete it without asking, it certainly won't infect your machine with anything it's quarantined.

[Chippychap Profile]

Hi Dan,
It was called Freescan (Fakealert)
AVG also picked up 3 trojan Hosrses nvsc32.exe, uuyrv.exe and winlogin.exe.
When AVG scans it now says under "File" Boot sector of disc, it reports "Change" as the result of infection.
The only thing I've found that I altered was to boot from H/D, but only cos I don't know what else it's done.

[Chippychap Profile]

I've just started another scan and it's picked up "JS/Pakes" and "JS/downloader.Agent".
I also get loads of pop-up screens.
Mustn't grumble.....

[kanaloa]

I'd definitely recommend a full scan on the drive in question. Then run Malware and Adware programs to check it. If you have problems, we can provide a list of applications to try. My dad's PC recently had a REALLY nasty bug and it took a while (including removing the hard drive and scanning it remotely), but I eventually zapped the little sucker.

Sometimes booting in Safe mode and scanning that way (if possible) helps too. I seem to remember trying that and it working for me with Symantec AV.

[Absolute-Zero Profile]

As John suggests, if you're picking up new things it wasn't before then there's probably "dropper" still on the machine somewhere. Disable System Restore and then boot into Safe Mode and try running a scan from in there.

If you're seriously struggling then back up anything you want to keep, wipe the system and reinstall from scratch!

I'd also recommend installing NOD32 AntiVirus instead of AVG. AVG is perfectly acceptable, it's just that NOD32's better, IMHO.

[Chippychap Profile]

I'm on it guys.
A list of decent apps would be really helpfull as you will be more up to date with what's good..

[Absolute-Zero Profile]

Ken, I'd seriously recommend getting NOD32 AntiVirus, as posted above, or it's big brother Eset Smart Security. Both are excellent packages and Smart Security has the advantage of having anti-spam, firewall, etc all built in. Doesn't use anywhere near the amount of resources that similar products use.

Also Spybot Search and Destroy is a brilliant anti-spyware/malware application that you could look into.

[augie]

Just to add to the NOD32 lovefest, they have a fully functional 30-day trial which may in itself clear everything out.

BTW, you'll have to disable AVG's active scanner as running two AV's at the same time will just give you headaches at the very least.

[Chippychap Profile]

I've got NOD32 scanning my PC as we speak, and Spybot to be loaded when it's done.
Fingers crossed guys.
Have a great weekend