big email trouble
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That is weird that it won't pick up on anything
Defiantly try it in safe mode
If that don't work try a live cd with a virus scanner
Defiantly try it in safe mode
If that don't work try a live cd with a virus scanner
- Nativedude
- Posts: 1173
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I was thinking it could be an IM nasty as those do send out mass e-mailings amongst other things and are apparently easy to get.
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- augie
- Community Director
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- Location: Laurentians, Quebec
First, disconnect that computer from the Internet! Any files you need you can get on your computer and then use a flash drive to put them on your daughter's computer. That virus is probably useless without an Internet connection.
Second, open the task manager and start looking at all of the processes running. If you are not sure what they are type them into Google or Yahoo search like this: "program.exe" and they will give you the results. Stop whatever programs that are not necessary to the system.
Third, Safe Mode like everyone else has already said.
Good luck.
Second, open the task manager and start looking at all of the processes running. If you are not sure what they are type them into Google or Yahoo search like this: "program.exe" and they will give you the results. Stop whatever programs that are not necessary to the system.
Third, Safe Mode like everyone else has already said.
Good luck.
Also have a nosey in the Add/Remove Programs in case the virus was installed by a little program she has downloaded and installed, after you have run the virus scan it would also be worth running a full adware/spyware scan with something such as Windows Defender.
Jamie
- The Phoenix
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