Technology, Support, and News Forum

[GFLPraxis Profile]

Okay, I've got a friend with a laptop running Windows 2000. I spent a few hours on the computer tonight. Internet Explorer won't view websites and acts as if it's offline, so I network-transfered the FireFox installer and used that. Worked fine.

Popups keep coming in Internet Explorer however.

I installed AVG and wiped out over 20 viruses. However, there's this one worm that keeps coming back. I was getting in a habit of deleting it so I kept hitting delete every time it popped up and ended up deleting some useful exe's including Easy CD Creator 5.0 Basic, a DVD player app, Windows Media Player, and QuickTime. I don't know if AVG is going haywire and randomly deleting stuff or if the virus is infecting all their programs.

I tried to kill internet explorer and delete the exe but it reappears immediately.

I tracked down a Windows 2000 Internet Explorer installer, but it doesn't seem to work, it can't get the files off Microsoft's server during installation.


Any help would be vastly appreciated.

[Absolute-Zero Profile]

Okay, firstly, what's the name of the Worm that AVG is reporting to have found. This can be helpful as there's likely to be a removal tool on the 'net somewhere, if it's one of the more prominent ones.

Secondly, a good thing to do would be to reboot the machine in safe mode and then run AVG over it from within there.