Lost and/or Renewing Software Download Links
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This forum is meant for support of PRO Software only. PROnetworks reserves the right to edit any topic title to better explain the contents of a post. We also may move your post to a more suitable forum if necessary.
It may take our support staff up to 24 hours to respond to your problem. We appreciate your patience.
This forum is meant for support of PRO Software only. PROnetworks reserves the right to edit any topic title to better explain the contents of a post. We also may move your post to a more suitable forum if necessary.
It may take our support staff up to 24 hours to respond to your problem. We appreciate your patience.
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Lost and/or Renewing Software Download Links
by kanaloa » Mon Feb 16, 2009 7:35 pm
If you have misplaced or lost the email you received from us containing the download link to the software you purchased, then we will gladly reissue the download email for you. Additionally, if you have attempted to download the software more times than allowed by the store's automated system, we will reissue a new link at your request up to (1) one time.
To request a new link or for us to renew an existing link you MUST contact us using the Contact Us page on the software page. Please include the transaction number so that we can expedite your request.
Please do not post requests for new download links in the forum. Those threads will be removed so as not to clutter the support and troubleshooting topics.
Thanks,
PRO Management
- kanaloa
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