Globalwin & Aspire
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Globalwin & Aspire

Postby rippinchikkin on Tue Feb 22, 2005 3:53 pm

Ok I just wanted to sing the praise of two hardware companies, here.
So often the only time we ever hear about someone
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Postby Mac33 on Tue Feb 22, 2005 5:22 pm

Very interesting and thanks for the heads up Rip. Unsolicited praise is always the best, as it gives a truer reflection on a company rather than their own propaganda.
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Postby Neuromancer on Tue Feb 22, 2005 6:15 pm

tru.dat

It's always good to hear about a company doing right by its customers.

Will try and keep these companies in mind next time I look at hardware!!
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Postby janus on Wed Feb 23, 2005 1:03 am

I have to commend Antec. I accidentally switched the front USB and front panel connectors to the motherboard and fried the USB cable connection; I sent them an email and they sent me a new front USB in a few days.

Also Corsair. I had bad memory and RMAd it, but accidentally gave them the wrong part #; I emailed them and let them know of my mistake and they 2nd-day-air cross-shipped me the correct part and gave me their UPS acct info so that I could ship the other one back with no expense to me.
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Postby bigguy on Wed Feb 23, 2005 1:28 am

janus wrote:I have to commend Antec. I accidentally switched the front USB and front panel connectors to the motherboard and fried the USB cable connection; I sent them an email and they sent me a new front USB in a few days.

Also Corsair. I had bad memory and RMAd it, but accidentally gave them the wrong part #; I emailed them and let them know of my mistake and they 2nd-day-air cross-shipped me the correct part and gave me their UPS acct info so that I could ship the other one back with no expense to me.


That sounds great real good customer support. This is what I like to see
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Postby SHK on Wed May 25, 2005 11:32 am

I have also had a great expirence with aspire, and the best expirence Ive ever had with any hardware company was XFX. My 5900xt was 1.25 year out of warrenty. I emailed them, the sent me a box to send it back, then the asked if I would rather have a refund. I of course said yes, and used that money to buy my 6800 ultra!!! GO XFX!!!
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