Downloader.Trojan how do i remove it?
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Downloader.Trojan how do i remove it?
Ok, i tried to search for this first before i had to ask, but i cannot seem to find it anywhere.
My son has been using the computer today, he recent came and told me that norton found a virus, the virus being Downloader.trojan
I know almost nothing about computers. So i had Norton do a scan and it could not remove it. So right now i am at a loss on how to deal with this.
Could anyone led a helping hand?
I wish this machine ran right....
- How_Does_ This_ Thing_ Wo
- Posts: 7
- Joined: Mon Dec 05, 2005 8:05 pm
- Location: Iowa
Try these steps from Symantec
For specific removal instructions we would need a virus name. As I believe downloader.trojan is just a species..
Disable System Restore (Windows Me/XP).
Update the virus definitions.
Restart the computer in Safe mode or VGA mode.
Run a full system scan and delete all the files detected as Downloader.Trojan.
Edit the registry and look for references to the Trojan.
- Neuromancer
- Posts: 5756
- Joined: Sun Mar 28, 2004 5:19 am
- Location: West Virginia
There's in depth instructions on how to remove this particulare probelm on Symantec's website.
Here is the link.
Basically, you need to switch off the System Restore function, restart the computer in Safe Mode, run Norton AntiVirus and let it remove ALL files it identifies as Downloader.Trojan, noting the names of the files first, check the following Windows Registry sections
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
using regedit for the files you wrote down in the previous step and then re-start the machine.
There are instructions on the Symantec page on how to carry out the above steps and more information about this particular beasty.
Here is the link.
Basically, you need to switch off the System Restore function, restart the computer in Safe Mode, run Norton AntiVirus and let it remove ALL files it identifies as Downloader.Trojan, noting the names of the files first, check the following Windows Registry sections
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
using regedit for the files you wrote down in the previous step and then re-start the machine.
There are instructions on the Symantec page on how to carry out the above steps and more information about this particular beasty.
- Absolute-Zero
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i read the directions...but...they made no sense to me what so ever...
in terms i'd undestand how do i shut off the system restore?
in terms i'd undestand how do i shut off the system restore?
I wish this machine ran right....
- How_Does_ This_ Thing_ Wo
- Posts: 7
- Joined: Mon Dec 05, 2005 8:05 pm
- Location: Iowa
- e to the x
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- Location: Long Island, NY
Symantec wrote:To turn off Windows XP System Restore
1. Click the Start button.
2. Right-click My Computer, and then click Properties.
3. On the System Restore tab, check Turn off System Restore or Turn off System Restore on all drives
4. Click Apply. The following message appears:
5. This deletes all existing restore points. Click Yes to do this.
6. Click OK.
To turn on Windows XP System Restore
1. Follow the steps in the previous section, but in step 3, uncheck Turn off System Restore or Turn off System Restore on all drives. Then click OK.
2. Create new System Restore points.
<img src="http://www.pro-networks.org/forum/images/smiles/source.jpg"> Symantec
Last edited by Absolute-Zero on Mon Dec 05, 2005 8:49 pm, edited 1 time in total.
- Absolute-Zero
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- e to the x
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Okay, now you need to restart you computer in 'Safe Mode'.
You do this by restarting the machine but, before it starts to load Windows, you need to press the f8 key. The easiest way to do this is, just after the machine has gone through it's Power On Self Test (the black screen with all the white writing on) keeping pressing f8 until the menu comes up
This wil bring you up a list of Advanced options, one of which will say Safe Mode, select that one, press Enter and Windows should start.
It will probably pop-up with a box telling you you're runnning in Safe Mode, that's fine, just click Okay.
If you don't manage to get into the menu, just restart the machine and try again.
You do this by restarting the machine but, before it starts to load Windows, you need to press the f8 key. The easiest way to do this is, just after the machine has gone through it's Power On Self Test (the black screen with all the white writing on) keeping pressing f8 until the menu comes up
This wil bring you up a list of Advanced options, one of which will say Safe Mode, select that one, press Enter and Windows should start.
It will probably pop-up with a box telling you you're runnning in Safe Mode, that's fine, just click Okay.
If you don't manage to get into the menu, just restart the machine and try again.
- Absolute-Zero
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ok i can get it into safemode and i did a norton check and it found nothing.
I wish this machine ran right....
- How_Does_ This_ Thing_ Wo
- Posts: 7
- Joined: Mon Dec 05, 2005 8:05 pm
- Location: Iowa
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